For Riders
Booking is simple
Call or submit a request and dispatch handles the rest, from driver assignment to on-time pickup.
How booking works
- 1
Call or submit a request
Share your pickup details and appointment time. Let us know if you need wheelchair accessible transport.
- 2
We confirm your ride and driver
Dispatch verifies coverage, assigns a credentialed driver, and confirms your pickup window.
- 3
Arrive safely and on time
Your driver arrives on schedule, assists as needed, and gets you to your appointment.
Every driver is background checked, credentialed, and trained. Every vehicle is inspected and insured.
How You Can Pay
SafeSmart Transportation accepts Medicaid, Medicare, and private pay. If you have questions about your coverage or how to book through your plan, call us at 314-441-5906 and we will walk you through it.
Request a ride
Share a few details and dispatch will follow up to confirm availability and schedule the trip. Primary coverage is St. Louis County, with North County coverage expanding.
Prefer to call?
Dispatch: 314-441-5906